We welcome all of your questions - big and small. If you happen to have one for us, chances are you're not alone as others may have similar questions as well.

Below are answers to some of your most frequently asked questions regarding our products, policies, and service. To help you find the answers you need quickly and efficiently, the faq list is shown by product category. Click on a question to view an answer related to your selection. The links provided within the answers will lead you to more detailed information on our website. Please contact us if you have further inquiries.

Thank you.

Q: Where can I find or order a product manual?
Answer
Manuals for most products can be downloaded in PDF format from the Califone website by visiting the individual product's webpage. Simply scroll down to the bottom left and find "MANUAL".
Q: Which models of the Califone Media Player product line are MP3 capable?
Answer
There are 3 models in our Media Player product line that feature MP3 capability (able to read MP3 files burned on the CD), they are Spirit™SD (1886), Music Maker™ (2385-03), and Performer Plus™ (2455AV-04).
Q: What’s the difference between Full Auto Stop and Auto Stop?
Answer
Full Auto Stop means in playback, recording, and rewind/fast forward modes, the cassette player/recorder motor will stop operating once the cassette reaches its end. With Auto Stop, the cassette player/recorder motor will stop operating in the playback mode only when the cassette reaches its end; the motor will continue running in the recording and rewind/fast forward modes until the user manually press the Stop key.
Califone Media Players with Full Auto Stop 1776, 2385-03, 2395AV-02, and 2395IR
Q: Does Califone offer any CD Players that will play a split track CD?
Answer
Califone Music Maker™ Series Media Players (2385-03, 2395AV-02, 2395IR) and Performer Plus™ (2455AV-04) all feature Balance Control function which plays a split-track CD.
Q: Does Califone offer a media player that I can connect an audio device player to?
Answer
Yes. The Califone Performer Plus™ is MP3 compatible. With a standard cable from an electronic retail shop, you can connect your tablet/smart phone to the line-in input.
Q: Can I record onto two cassette tapes simultaneously using Califone media players that feature dual cassette decks?
Answer
The recording function is featured in one of the two cassette decks in our media players, not both. Users can record onto just one cassette tape at a time.
Q: My cassette player/recorder plays tapes that sound distorted. What can I do?
Answer
The head and rollers may be dirty and require cleaning. Use a cotton swab and rubbing alcohol or purchase a tape cleaner from an electronics store. Also, check the drive belts to make sure they are not too loose.
Q: Where can I purchase needles for my discontinued Califone record player?
Answer
You may purchase needles online at www.needledoctor.com Needles for discontinued Califone record players are no longer available.
Q: What needle do I use with my 1005 record player?
Answer
The replacement needle for the 1005 record player is the 007-1005-00
Q: What is the proper needle to use for playing 78 rpm records on the 1005 record player so that the needle does not get damaged?
Answer
The 007-1005-00 is the only needle to be used with the 1005 record player. It can be used for playing the 33 1/3, 45 and 78 RPM speeds as the record player has no need for different needle settings.
Q: Is the 1005 record player a stereo unit?
Answer
The Califone 1005 record player is a monaural unit.
Q: I have an old record player and am not sure which setting will play LP records. Which should I use?
Answer
If you have the 1010, 1030, 1035 or older model record players (excluding the 1620), the needle on the tone arm needs to be flipped over so that it plays LPs at the 16 RPM speed level. To play 33 1/3, 45 and 78 RPM, flip the needle back over. The current Califone record player, the 1005, only plays 33 1/3/, 45 and 78 RPM speeds and has no need for different needle settings.
Q: How many speakers does the 1005AV have?
Answer
The Califone record player is equipped with two built-in speakers and each is 4” in size.
Q: Does the Record Player feature any headphone jacks?
Answer
The Record Player does not feature any headphone jacks. It’s a simple “plug & play” 5 watt unit for use in the classrooms and dance studios for groups up to 50 people.
Q: Where can I find information on how to operate my Spirit 1776?
Answer
You can download the user manual for the Spirit 1776 located on the bottom left of the product page to learn more information on how to operate this media player.
Q: What type of battery does the Spirit™ Multimedia Player take?
Answer
The Spirit™ Multimedia Player takes 8 “C” cell batteries.
Q: Is the power cord included with the Spirit™ permanently attached?
Answer
Yes. One of the upgrades we set up for the Spirit™ was the permanently attached power cord for safety.
Q: Does the CD player of Spirit™ Multimedia Player/Recorder feature the skip function?
Answer
Yes. The Spirit™ Multimedia Player/Recorder features both forward skip and backward skip, enabling users to select specific track easily.
Q: Can I record my voice on the Spirit 1776?
Answer
Yes, the Spirit 1776 has a built-in mic.
Q: Can a monaural headphone be used with the Spirit 1776?
Answer
The Spirit 1776 is a stereo media player and monaural headphones such as the 2924AV series, excluding the stereo 2924AVPS, are not compatible because the sound will only come out of one earcup instead of coming out in stereo surround sound. Monaural headphones have a ¼” plug that will not fit into the 3.5mm headphone jack found on all stereo boomboxes.
Q: Would the recorded volume vary if I adjust the played volume when recording from the AM/FM radio to the cassette via the Spirit™SD (1886)?
Answer
The 1886 features Automatic Level Control (ALC) which automatically adjusts the best recording quality and enables users to change the played volume without affecting the recording volume.
Q: What’s the wattage of the Spirit™SD multimedia player?
Answer
The Spirit™SD is a 3.6-watt multimedia player which is ideal to be used for a class size of up to 60.
Q: What type of headphone jack does the Spirit™SD feature?
Answer
The Spirit SD features one 3.5mm stereo headphone jack which can also be used to connect to a jackbox for group learning centers.
Q: What size SD card can I use with my Spirit SD boombox?
Answer
The Spirit SD™ media player can use different sized USB and SD cards ranging from 16MB up to 2GB.
Q: How does the ‘repeat function for continuous play’ feature work on the 1886 boombox?
Answer
The Spirit™ SD multimedia player has a button labeled PROG/REPEAT which will allow you to play a CD continuously by pressing this button twice. The first time it will display REP to repeat just the current selected song and the second time this key is pressed it will display ALL to indicate that it will play that CD continuously.
Q: Does the Spirit™SD come with a built-in microphone?
Answer
Yes. The Spirit™SD comes with a built-in microphone which enables users to record data onto a cassette.
Q: Can I program tracks with my Spirit™ SD boombox?
Answer
Yes. The Spirit™ SD multimedia player has a 20-track programmable CD memory feature.
Q: Can any tape length be used when using the cassette?
Answer
Califone recommends using tapes no longer than 60 minutes.
Q: Where is the location of the built-in electret microphone in the Music Maker™ series media players?
Answer
When facing the front side of the Music Maker series media players (2385AV-03 and 2395AV-02), the built-in electret microphone is behind the left speaker grille, at about one o’clock position.
Q: What does “MP3 Capable” mean on the 2385AV-03 Music Maker™?
Answer
The 2385AV-03 Music Maker is capable of reading CDs with MP3 files. This is not to be confused with an MP3 player; the 2385AV-03 Music Maker cannot be used as an MP3 player to download MP3 files, but it can read a CD with MP3 files on it.
Q: What are the EQ Control equalizer options in the MP3 Capable Music Maker™ Multimedia Player?
Answer
The EQ Control equalizer options in the MP3 Capable Music Maker Multimedia Player are PASS, CLASSIC, ROCK, POP, and JAZZ.
Q: The CD player window on my 2385AV-03 says OPEN even when the player is closed with a CD inside and will not play any CD’s. I tried plugging and unplugging the player and it will always say OPEN. Is there something I can do?
Answer
The CD window may be displaying “OPEN” for one of two reasons. First, the switch that registers the status of the door when it is closed or open could be faulty. Second, the CD mechanism may need to be replaced.
Q: If I attach speakers to my 2385AV will sound come out of the speakers and the player?
Answer
The MP3-capable Music™ Maker multimedia player has ¼” left and right speaker jacks in back of the player to connect external speakers. When plugged in, the player’s internal speakers are disabled.
Q: I’m trying to use my 2385AV to record onto a cassette but it will not record. What can I do?
Answer
You can use the MP3-capable Music™ Maker multimedia player to record onto a cassette. Make sure that the cassette has been loaded properly and the cassette’s erasure prevention tab has been removed.
Q: How many CD tracks can I program using my 2385AV?
Answer
With the MP3-capable Music™ Maker multimedia player you can program up to 64 tracks from a CD or MP3 disc in any order and you can program the same track more than once.
Q: How do I keep the programmed radio stations in my media players?
Answer
To keep the programmed radio stations in the media players, do not turn off the power at the end of the day; just leave the machine on the “stand by” position.
Q: Does the MP3 Capable Music Maker™ feature Digital EQ for me to use for musical instruction?
Answer
Yes. The MP3 Capable Music Maker™ (2385AV-03) features Digital EQ function, enabling users to select among different music sounds such as classic, pop, and rock.
Q: Can I use my Califone boombox to record onto a CD?
Answer
No. Depending upon which Califone multimedia player you have, it can only be used to record onto a cassette tape, whether recording from the radio, another cassette, voice responses or a CD.
Q: Will the tracks I programmed still be in order when I turn my 2395AV boombox back on?
Answer
The tracks programmed using your Music Maker™ Plus multimedia player will only remain programmed and in order if the player is not turned off or unplugged. To ensure that your programmed selections are still available, leave the player on stand-by when not in use.
Q: What jackbox would be best to use with the 2395AV media player?
Answer
A stereo jackbox would be best. Any Califone jackbox with a 1/4" and/or 3.5mm mini plug can be connected to the 2395AV boombox. Califone offers 4 and 10-position stereo jackboxes.
Q: I programmed multiple tracks on my Music Maker Plus boombox. Will it save the order for later use?
Answer
The 20-track programmable feature on the Music Maker™ Plus will not save any pre-programmed selections once you have turned the player off.
Q: Does the 2395AV have a balance knob?
Answer
Yes, it does.
Q: A tape is not playing in my 2395AV media player. What could be wrong?
Answer
First check to make sure that a red light is not "on" the Music Maker™, indicating it is on standby mode. The light should be green which will enable you to use all the functions on your unit. Secondly, make sure the tape heads are clean and that the cassette tape itself is not broken. Califone recommends using tapes no longer than 60 minutes in length.
Q: What is the frequency band of the 2395IR boombox?
Answer
The Infrared Music Maker™ Plus multimedia player has a frequency band of 2.3 MHz.
Q: Can I use the mic jack in back of the 2395IR as an input so I can play an MP3 player or playaway for my students?
Answer
No. The mic input on the 2395IR media player is only good for recording and cannot be used to connect an MP3 player.
Q: Which Califone media player has variable speed playback?
Answer
The Califone 2455AV Performer Plus™ has variable speed playback for both the cassette and CD players.
Q: What’s the wattage of the Performer Plus?
Answer
The Performer Plus is 14 Watts, powerful enough for an audience size of 100.
Q: What is the purpose of the dubbing function on the 2455AV?
Answer
The Performer Plus® includes a dubbing function to speed up the process of recording from one cassette deck to another.
Q: How many radio stations can I preset in the Performer Plus™?
Answer
The Performer Plus enables you to preset 20 FM stations and 12 AM stations.
Q: How can I stop my 2455AV from playing tapes too fast?
Answer
The Performer Plus® has a tape pitch function to change the playback speed +- 15%. Make sure the dial is set to the middle indicating the tape speed is 'normal'.
Q: Does the 2455AV have a speed increase/decrease function for the tape player?
Answer
The 2455AV media player has variable speed controls for both CD and cassette. On the top part of the player you will find there is a ‘Tape Pitch’ control knob that can be moved up & down to increase or decrease the speed. For the CD, there are 3 buttons for the variable speed: Speed Normal, Speed – to decrease and Speed + to increase.
Q: Does Califone offer any media players that feature line output?
Answer
Yes. Our Performer Plus Multimedia Player/Recorder features a RCA line output for easy connection to other media sources.
Q: Adjusting the TAPE PITCH during play back on my 2455AV does not affect the pitch, for either Tape Deck 1 or 2. Do I need to do something extra to activate this valuable feature?
Answer
Check to make sure that the button marked for “dubbing” on the 2455AV media player is set to ‘NORMAL SPEED’. If this does not activate the feature, please contact our Tech Support Dept.
Q: What type of microphone can I connect to my CAS1500 cassette player?
Answer
The 4805AV remote microphone has a 6’ cord and 2.5-3.5mm plugs that can be connected to the Cassette recorder/player's remote & mic jacks. The microphone can also plug into other cassette player/recorders.
Q: What should be done if the CAS1500 doesn't power up or produce any sound?
Answer
If using an AC adapter to power the CAS1500, check to make sure it is connected to the wall properly. If using batteries, make sure they are fresh.
Q: What’s the difference between a “plug” and a “jack” on a jackbox?
Answer
A plug connects the jackbox to the media source such as a media player. A jack is the receptacle for the plugs.
Q: Are there any jackboxes available with detached cords?
Answer
Yes, all of the mini stereo jackboxes have a 6’ detachable patch cord and the 1216USB jackbox has a detachable 8’ power cord.
Q: Why does the Stereo Jackbox 1210AVPS feature two different size plugs?
Answer
Most stereo media players feature 3.5mm headphone jacks for connections with headphones or jackboxes, others feature ¼” headphone jacks. Our Stereo Jackbox 1210 AVPS comes with both 3.5mm and ¼” plugs to ensure compatibility with various stereo media players.
Q: What jackbox would work with my smart device player?
Answer
All Califone 4-position mini stereo jackboxes and the full sized series jackboxes have 3.5mm mini plugs that can be plugged into any smart device player with a 3.5mm headphone jack. The 1216USB Jackbox features a USB plug (instead of a 3.5mm or 1/4" plug) to connect with a computer as well as mic ports to capture student responses.
Q: Can I use the 10-position Stereo Jackbox with my computer?
Answer
Yes. You can use the 10-position Stereo Jackbox with your computer by plugging the included 3.5mm plug into your computer headphone jack.
Q: Can I use my existing headphones and microphones with the USB Jackbox rather than purchasing a new set of headsets?
Answer
Yes. The USB Jackbox is compatible with all headphones and microphones featuring 3.5mm plugs.
Q: Does the Monaural Jackbox come with a coiled cord or straight cord?
Answer
The Monaural Jackbox comes with a permanently attached straight cord.
Q: Does Califone monaural jackbox come with a ¼” plug?
Answer
For your convenience, Califone monaural jackbox and non-USB stereo jackboxes all come with both 3.5mm and ¼” plugs.
Q: What is the difference between a headphone and a headset?
Answer
The difference between a headphone and a headset is a headphone is used only for listening and a headset can be used for listening and capturing audio responses (used by many language/reading programs). Put another way, a headset is a headphone with a microphone attached to it.
Q: Can you provide detailed instructions on how to activate the microphone of a stereo headset connected to a computer?
Answer
When using Windows: Access the Sound options in the Control Panel and ensure the USB microphone and USB headphone options are selected under Recording Devices and Playback devices respectively.
When using OS X: Access system preferences, select Sound and ensure the USB microphone and USB headphone options are selected under Input and Sound output respectively.
Q: What are the LED lights on the In-line control of the USB Headsets (3064-USB, 3066-USB, and 4100-USB) for?
Answer
The USB Headsets feature three LED lights on the In-line control as easy-to-see indicators for the users. The bigger LED light at the base of the In-line control indicates headset power on/off; the top small LED light signifies microphone on/off; and the small LED light in the middle flashes when data is transmitting.
Q: What are the functions of the four buttons on the In-line control of Califone USB headsets?
Answer
The four buttons on the In-line control of our USB Headsets (3064-USB, 3066-USB, and 4100-USB) are for the following functions: microphone on/off switch, volume controls up and down, and mute.
Q: Does Califone offer any headsets that feature microphone on/off switch?
Answer
Yes. All of the Califone USB Headsets (3064-USB, 3066-USB, and 4100-USB) feature the in-line microphone on/off switch as well as the volume and mute controls.
Q: Does Califone offer any child-sized headphones that feature ambient noise-reducing earcups for me to pair with Audiobooks?
Answer
Yes. Our Listening First™ Primary Color and Animal-themed Stereo Headphones feature ambient noise-reducing earcups and are specifically sized for young students. They could be paired with Audiobooks.
Q: Does Califone carry any Listening First™ headphones with a microphone?
Answer
Yes. Listening First™ headsets are available with Solid Colors or Animal themed.
Q: What type of plug comes with the Deluxe Stereo Headphone?
Answer
The Deluxe Stereo Headphone comes with a 3.5 mm plug and a ¼” screw on adapter.
Q: We purchased the 1218AVPY jackbox and the 2924AVPS headphone and when the headphones are plugged DIRECTLY into a CD player, you can hear out of both ears. When the same headphones are plugged into a jackbox connected to the same CD player you can only hear out of one ear. Why does this happen?
Answer
The 1218AVPY is a monaural jackbox that is best used with monaural headphones in the 2924AV series or the 3068AV switchable mono/stereo headphone as well as with cassette player/recorders. Monaural products are not compatible with stereo applications as the sound will only come out of one ear. A stereo jackbox is compatible with a CD player and other multi-media players as they too are stereo units. The 2924AVPS stereo headphones can be used with this jackbox to ensure that audio comes out of both earcups.
Q: I have tried the 3064AV headsets with computers and cannot hear the microphone while listening to a story with the headphones. Any suggestions?
Answer
When using the 3064AV headsets with a computer check the settings to confirm the external mic has been selected in the Sound settings section.
Q: Does the In-line volume control on the Multimedia Stereo Headset 3064AV or 3064AVBL controls the headphone volume or the microphone volume?
Answer
The In-line volume control on the Multimedia Stereo Headset 3064AV or 3064AVBL controls the headphone volume for listening comfort. The microphone volume is controlled by the setting on the computer.
Q: Our students are speaking into the boom microphone on the 3066AV headset while using online language learning tools and cannot hear themselves through the headset. What can we do?
Answer
Windows 7 and later versions allow this option by selecting Listen to this device in the microphone properties settings.
Q: Does Califone offer any headphones that feature dual volume controls?
Answer
Yes. Califone Switchable Stereo/Mono Headphone 3068AV features dual volume controls which enable the users to adjust the volume separately on each earcup to the preferred level.
Q: Will the 4100-USB headset work with a Mac?
Answer
Yes, the 4100-USB headsets are compatible with the OS X system.
Q: We connected the 4100-USB to a Mac the mic works but the sound is still playing from the computer.
Answer
You don’t need to load any drivers in your system to connect the 4100-USB to your Mac. All you need to do is to configure your settings for the mic to get recognized. Open “system preferences”, select “sound” and under the Audio section make sure that the driver C-media USB is selected for Input. Also double check that the headphone is recognized by selecting C-media USB for output.
Q: Which wireless headphones can I use with my boombox?
Answer
You can use the CLS-7XX wireless headphones in conjunction with a matching CLS transmitter with any computer, multimedia player or cassette player/recorder. The infrared HIR-HP1 infrared headhones can only be used with the HIR-TX1 USB transmitter or the 2395IR boombox.
Q: The battery in my CLS headphones has stopped working and needs to be replaced. How do I replace them?
Answer
Remove the ear cushion on the ear cup side with the volume knob, remove the screws on the plastic cover, lift the plastic cover and replace the battery. There are two battery versions, verify what battery version is needed.
Q: I’m looking for wireless headphones that provide greater mobility than the typical usage of working in front of a media player or a computer. Which wireless headphone do you recommend?
Answer
The VHF-based Wireless Headphones provide mobility for students to roam about the classroom. With 100’ transmission range, this series of headphones are suitable for various learning styles.
Q: I have the blue CLS 700 series cordless headphones and transmitter. How can I connect the transmitter to my CD player?
Answer
Regardless of which frequency you are using, all of the transmitters in this series can be linked to any type of audio source (personal CD player, smart devices, other type of media player or computer) with the patch cord (1/4" to 3.5mm). It is included with the purchase of any 4-person CLS wireless system, and is what’s needed to connect the CLS transmitter to an audio source.
Q: I have a set of Califone wireless headphones. What are the part numbers for the charging lead and AC adapter?
Answer
The model number for the charging lead is CLS-CH8; the model number for the AC adapter is CLS700-AC.
Q: How many batteries does each of the CLS7XX Wireless Headphone take?
Answer
Each CLS7XX Wireless Headphone takes one CLS-BAT battery. The battery is included with the purchase of a new headphone and replacement batteries are available.
Q: How do I charge my CLS headphones and for how long?
Answer
Simply connect the CLS700AC charging adapter into the CLS-CH8 charging lead and then connect the CLS headphones to the charging lead. Be sure to turn OFF your CLS headphone prior to recharging. It is best to charge at all times when not in use to ensure battery life. The charge time is approximately 8 hours or you may charge them overnight.
Q: Can I use the CLS700 Series Wireless Headphones with my TV?
Answer
The transmitters for the CLS700 Series Wireless Headphones each comes with a ¼” Audio Input jack, you can connect it to the transmitter via an appropriate cable.
Q: Why are there three available frequencies (72.100 MHz, 72.500 MHz, 72.900 MHz) to choose from within this product line?
Answer
Different frequencies exist so that there can be more than one group listening to its own content (wirelessly) at the same time. Each group needs to use a different colored set of matching transmitter and headphones from the other groups.
Q: How can I obtain general information on the CLS wireless system?
Answer
You can find detailed information on all CLS wireless systems by downloading the spec sheet found near the bottom of the product page.
Q: Which microphone can I plug into the transmitter for my CLS headphones?
Answer
The PADM-510 microphone can be plugged into the CLS7XX-T transmitter’s built-in ¼” microphone jack.
Q: What’s the transmission range of the Wireless Headphone Transmitter CLS7XXT?
Answer
The transmission range for the Wireless Headphone Transmitter CLS7XXT is 100’ which is sufficient for usages in a typical classroom, library, or computer center.
Q: What type of audio input jack does the Wireless VHF/FM Transmitter include?
Answer
The Wireless VHF/FM Transmitter has a ¼” audio input jack to connect with audio sources.
Q: I need to have two separate groups set up in my classroom using two computers with the Infrared Stereo/Mono Headphones. What can I do to prevent the interference from happening?
Answer
To prevent interference, be sure to have the two USB transmitters face different directions and set up the two groups of Infrared Stereo/Mono Headphone users at a minimum of 20’ apart.
Q: Does the Infrared Stereo/Mono Headphone require line of sight?
Answer
The Infrared Stereo/Mono Headphone uses infrared radio frequency to receive signals which requires line of sight. The ideal setting would be for the students wearing the headphones to be within 20’ facing toward the transmitter.
Q: Will the HIR-HP1 headphones work with my 2395IR boombox?
Answer
Yes. The HIR-HP1 infrared stereo/mono headphones are compatible with the 2395IR boombox.
Q: Is there a maximum number/limitation on how many Infrared Headphones I can use with one unit of Infrared Music Maker™ Plus?
Answer
There is no preset limitation on the number of Infrared Stereo/Mono Headphones that can be used with the Infrared Music Maker Plus. The infrared signal transmission range from the dual IR diodes on the Infrared Music Maker Plus is 15’ line of sight; it will transmit clear audio to any number of Infrared Headphones that are within this range.
Q: Do I need to use more than one USB transmitter with multiple HIR-HP1 headphones?
Answer
No. A single USB transmitter can accommodate any number of HIR-HP1 wireless infrared stereo/mono headphones so long as the headphones are within a 20’ transmission range from the transmitter.
Q: Can the headphones (HIR-HP1) included in the 6-person Infrared Music Maker Learning Center (2395IRPLC-6) be used with the new computer we just purchased?
Answer
The HIR-HP1 headphone is compatible with both Mac and PC computers. Simply acquire the Infrared Transmitter (HIR-TX1) to plug into your computer’s USB port, then set the stereo/mono switch on all your HIR-HP1 headphones to stereo to begin using them with the computer. Only one Infrared Transmitter is required per computer.
Q: How is the headband of Hearing Safe™ Headphone HS60 different from the other two models (HS40 & HS50) in the series?
Answer
The Hearing Safe Headphone HS60 features “folding” headband. Users can lift up the headband from the pushed-down storage position to adjust to a preferred position/angle. The folding headband feature enables users to organize and store away the headphones neatly without taking much space.
Q: What should I do if my PA system suddenly shuts off?
Answer
If the batteries are not holding a charge and the unit is powering up when connected to AC, the batteries will need to be replaced.
Q: Does Califone offer any products that would work with our existing whiteboard?
Answer
Yes. Califone Array Speakers PI31-PS and the PresentationPro™ series PA systems can be connected to your whiteboard, LCD Projector, computer, or other media players.
Q: Does Califone offer a PA system that I can connect my tablet to? 
Answer
Yes. Califone PA920, PABT30 and PA419-02 can connect via Bluetooth or with a cord. PresentationPro™ series, PA-11 and PA-219 can connect with a standard cable from an electronic retail shop, you can connect it to LINE-IN or AUX-IN input on all these Califone products.
Q: Can I use an additional handheld wireless microphone (Q319) with our existing PresentationPro™ PA Systems (PA329) by incorporating a Wireless Audio System Receiver (WS-R)?
Answer
Yes. To add an additional wireless microphone (Q319) to your existing PA329 PA system which comes with only one wireless microphone receiver, simply connect the WS-R Headphone Output to the Aux In of the PresentationPro via an appropriate cable and then match the channel selection of the Q319 and WS-R to begin your presentation. Please note the two wireless microphones need to be on different channels.
Q: What’s the function of the switch on the Remote Microphone 4805AV?
Answer
The 4805AV is designed to work with (monaural) cassette player/recorders. The start/stop switch enables users to start or stop a cassette recorder from the microphone.
Q: What boomboxes is the 4805AV compatible with?
Answer
The 4805AV remote microphone is used to enhance voice recordings and is compatible with all of the boomboxes in the Music Maker™ series such as the 2385-03, 2395AV, and the 2395IR.
Q: Which Califone microphone is best in eliminating disruptive wind noises?
Answer
Califone Neck Microphone (NM-319) is worn wrapped around the throat. It picks up sound vibrations from the vocal cords so it can amplify even faint vocal sound to readily audible levels. It eliminates the disruptive wind noises and is practical especially for outdoor events.
Q: What’s the recommended positioning for the Neck Microphone?
Answer
The Neck Microphone should be wrapped around the neck from the back. We recommend users to position the microphone so the round microphone element is applying light pressure to the neck off-center but not too far to the side. Positioning the round microphone element closer to the center of the neck results in a louder signal but positioning it more to the side will generate a much clear signal.
Q: What’s the transmission range between the transmitter and the PA Pro™?
Answer
The transmission range between the included transmitter and the PA Pro™ unit is 100’ which provides the presenter freedom of movement.
Q: The RF and Power lights are blinking on my PA11 and it will not operate. What can I do?
Answer
If the RF and power lights are blinking on the PA11 PA Pro™, try replacing the batteries on the mic, check the volume level on the transmitter and lastly try replacing the LM319 mic.
Q: Our PA Pro™ only works if plugged into a wall outlet and it will not recharge. Can we buy replacement battery and install it ourselves?
Answer
Yes, you may purchase a replacement battery for your PA Pro™. Installation is simple and only requires the use of a screwdriver.
Q: How do I charge my PA11 personal PA speaker?
Answer
The 11 speaker comes with an AC wall adapter, which is simply plugged into the PA11 and recharges the batteries in 8 hours.
Q: What kind of battery does the Handheld Megaphone take?
Answer
The Handheld Megaphone takes 6 “D” cell batteries which are included for your convenience.
Q: Does the Handheld Megaphone feature an On/Off switch?
Answer
Yes. The Handheld Megaphone (PA-15) features an On/Off switch for your convenience.
Q: Is there an optional wired mic available for the PA-283?
Answer
The VoiceSaver™ is compatible with PADM508 headset microphone.
Q: What do I need to connect the PA310 to a video projector, that has 1 headphone stereo jack as its output connection?
Answer
You would need a cord with a male plug that would fit on the headphone stereo jack and a ¼ inch male stereo plug, on the other end of the cable, to connect to the AUX IN jack or two male RCA connectors that would connect to the right and left LINE IN RCA plugs on the PA310.
Q: Is it possible to connect the PA310 with a companion speaker?
Answer
It is possible to connect the PA310 to another powered speaker via LINE OUT or AUX-OUT signals.
Q: How many wired microphones can I use with the PresentationPro™ series?
Answer
The wired version PresentationPro™ features one ¼”/XLR mic jack, allowing you to use one wired microphone of either style.
Q: Why is there no signal from the M319 transmitter to the PA329 speaker?
Answer
Check to make sure that both the M319 transmitter and the receiver on the PA329 speaker are on the same frequency channel. Replace the battery on the M319 transmitter. Confirm the RF light on the PA329 receiver is ON when the M319 is ON. If the conditions above are met, replace the LM319. If there is still no audio transmission, replace the M319 transmitter.
Q: What happens when I try to use two wireless mics at the same time with a wireless PA?
Answer
The answer depends on whether or not the PA is equipped to work with multiple wireless mics. For a PA to work with a wireless mic, it must have a built-in receiver to capture the signal from the microphone. Some PAs (such as the PowerPro) have two built-in mic receivers, so two wireless mics can be used by presenters at the same time. Since each receiver is set to a different channel, there's no crosstalk or interference between the two mics. If two wireless mics are used with a PA that's equipped with only a single mic receiver, it can't differentiate between the two signals and the resulting sound would be a garbled, unintelligible mixture.
Q: Is my wireless PresentationPro™ powerful enough for a classroom?
Answer
Yes. The PA419-02 and PresentationPro™ features 30 watts RMS, it can cover a standard classroom or a small cafeteria area.
Q: Can I use the M319 belt-pack transmitter and LM319 wireless lapel microphone with my PA310?
Answer
No. The PA-310 is a wired only, no UHF receiver installed. The M319 belt-pack transmitter and LM319 lapel mic will work with any Califone® UHF receiver, including the PA920, PA920-PS, PA419-02, and PA329 wireless speakers. It is important to make sure the belt-pack transmitter and receiving speaker are set to the same UHF channel.
Q: Can I use a wired microphone with the PA329 speaker?
Answer
All of the PresentationPro™ series speakers, including the PA419-02 and PA329, accept 1/4" and XLR plug wired microphones such as the Califone wired mics.
Q: Where do I adjust the volume of the Wireless Handheld Microphone (Q319) on PowerPro™ PA920 or PA920-PS?
Answer
The volume of the Wireless Handheld Microphone could be adjusted from the volume control on the receiver of the PowerPro units. The volume of the Wireless Handheld Microphone could be adjusted from the volume control on the receiver of the PowerPro or PowerPro SD.
Q: How many and what type of wired microphones can I use simultaneously with the PowerPro systems?
Answer
PA920 allows you to use two wireless and two wired microphones simultaneously. You can use wired microphones with XLR or ¼” plugs.
Q: Do the PowerPro™ systems come with a remote control?
Answer
Yes. Each of the PowerPro™ PA systems come with a volume mute remote control and the PA920 comes with a CD player remote control also.
Q: Where can I find information on how to operate my PA920?
Answer
You can download the user manual for the PA920 located on the bottom left of the product page to learn more information on how to operate this PA system.
Q: What types of file formats are compatible with the USB port of the PA920?
Answer
The USB port on the CD player supports WMA and MP3 format audio files.
Q: What type of batteries do the PA920 and PA920PS include?
Answer
Both systems include two 12 volt, sealed and maintenance-free, lead acid batteries. The rechargeable batteries have one year warranty.
Q: What is the Voice Priority feature in the PA920 system?
Answer
The Voice Priority feature means the PowerPro system will automatically lower the music volume for the presenter or spokesperson to communicate with the audience and after the message is communicated, the volume of the music will automatically return to the original sound level.
Q: What is the maximum USB drive size the PA920 system can accept?
Answer
You can use up to a 16GB USB drive.
Q: We have a PA920 and want to connect an additional wireless handheld microphone on top of the two built-in wireless connections. What would you recommend?
Answer
The PA920 has only two built-in wireless receivers, two more external receivers WS-R can be connected to the LINE IN left and right channels to have four wireless microphones working simultaneously.
Q: No Sound
Answer
Check that the master volume is turned up as well as the individual volume control for the appropriate input and/or device.
Q: No Power
Answer
Check that the main power is turned on as well as the individual power control for the appropriate section or device. e.g. The Disk/USB media player and Bluetooth have a power and volume control knob (DISC/BT) plus each component has its own power control. CD power control is on CD/USB remote and Bluetooth has a power button. • Check the Battery switch setting. It should be set to ON when working on Battery power. • Battery charge may be too low. Connect the unit to an AC outlet.
Q: Is there a reset on the volume on the PowerPro?
Answer
Yes there is an automatic reset. Whenever a PowerPro is turned off, the previously set volume levels are wiped clean and reset to minimum. This is a safety feature so you don't accidentally turn the machine on at the same level when it was last used.
Q: I purchased the PA920 portable speaker and after setup no sound will come out and it is not on mute. What can I do?
Answer
In order to confirm your Power Pro™ portable speaker is functioning correctly, check to see if the power lights are lit properly. Also make sure the batteries have been fully charged and the battery switch is ON, if it is not plugged to AC.
Q: Can I purchase a wireless Lavalier mic to go with my PA920 unit?
Answer
You can use our M319 beltpack transmitter with our LM319 lapel mic as well as with other Califone hands-free wireless microphones with your wireless PA920 system.
Q: Can an iPad® be connected to the PA920 system?
Answer
Yes. It can connect to the PA920 via Bluetooth or to the LINE IN input, using a cord.
Q: How do I ensure the PowerPro Wireless Companion Speaker (PA920PS) receives signals from the PA920? 
Answer
The lights on the front of the unit are designed to give quick visual assurance of proper wireless functioning. The green light in the center denotes that the unit is powered on. The red light shows the frequencies are synced and the outside yellow lights indicate audio reception.
Q: Which wired microphone is compatible with the Infrared Classroom Audio System? Is it PADM-510 or PADM-515?
Answer
The PADM-510 features a ¼” plug and the PADM-515 features a XLR plug. The Infrared Classroom Audio Systems (PA-IRSYS, PAIRSYS-B) can accommodate two wired microphones since all of them feature one ¼” microphone jack and one XLR microphone jack. Both PADM-510 and PADM-515 are compatible with the Infrared Classroom Audio Systems. If two wired microphones were to be used simultaneously, one needs to be PADM-510 and the other needs to be PADM-515.
Q: What’s the transmission range between the transmitter and the IR receivers of the Infrared Classroom Audio Systems?
Answer
The transmission range between the transmitter and the IR receivers of the Infrared Classroom Audio Systems is 40’ which is ample for a typical classroom.
Q: Is the PA-IRSYS compatible with Skype and video conferencing systems?
Answer
Yes, the Installed Infrared Audio System does work with Skype and video conferencing systems.
Q: How many microphones can be used with the Infrared Classroom Audio System simultaneously?
Answer
A total of four microphones can be used with the Infrared Classroom Audio System simultaneously. The Infrared Classroom Audio System is equipped with one wireless handheld microphone (2.85 MHz frequency) and one hands-free headset microphone along with a beltpack transmitter (2.35 MHz frequency). In addition, it has two microphone jacks (one XLR and one ¼”) enabling users to use up to two wired microphones. Read more about other upgrades to the Infrared System.
Q: Does the Infrared Classroom Audio System include any Aux In?
Answer
Yes. The Infrared Classroom Audio System is equipped with two Aux Ins: one 3.5mm and one RCA enabling users to connect with a MP3 player, CD player, VCR, computer, DVD player, or other multimedia players.
Q: Is one PI31-PS speaker adequate for a single room?
Answer
Depending upon the size of the room, the PI31-PS speaker is 25 watts and can reach up to 300 people. If you need added power and sound, you can daisy chain them.
Q: What are the minimum and maximum heights of the Portable PA Tripod TP-50?
Answer
The portable PA tripod allows users to quickly and easily adjust the height when necessary. The minimum height is 43” and the maximum height is 74” for optimum projection. Click here to read how tripods enhance the sound distributed by PA systems.
Q: How many other 4-position charger units can be daisy-chained to a WS-CH?
Answer
The WS-CH can string two other identical units onto it for a maximum total of three units. This enables a total of up to 12 WS-T and WS-R units to be charged at one time.
Q: Is the power adapter for the Cradle the same as the one used for the 4-position charger?
Answer
No, they are different since the Cradle (WS-CR) charges only a single unit. The 4-position charger (WS-CH) can charge up to 4 units at the same time. (any combination of WS-T or WS-R units).
Q: Is the Assistive Listening System Charging Cradle wall mountable?
Answer
Yes. The Assistive Listening System Charging Cradle comes with pre-drilled mounting wholes enabling users to easily mount it on the wall.
Q: How long can I use my WS-R before it needs to be recharged?
Answer
The Wireless Audio System Receiver can be used for approximately 7 hours before it needs to be recharged.
Q: Can I use a wireless mic and wireless lapel mic at the same time with the PA329 speaker?
Answer
The Wireless PresentationPro™ only has one wireless receiver so only one wireless microphone can be used with it at a given time. However, an external receiver WS-R can be connected to the LINE IN, to be used with an additional wireless microphone.
Q: Can any headphone be used with the WS-R?
Answer
Only the ER1 (single-ear headphone) and the 3060AV are designed to work with the WS-R and its 85dB volume playback level. Other headphones can be used with the WS-R receiver but the sound limiter settings will vary due to the difference on the headphone specifications.
Q: What’s the Walkie-Talkie function featured in the Wireless Audio System Transmitter (WS-T)?
Answer
The Walkie-Talkie function of the WS-T enables the user to control the information being transmitted. Once the walkie-talkie switch is set to the ON position, audio will only be transmitted while the walkie-talkie button is pressed. This feature provides the mute mode and permits the user to carry on a private conversation without sharing the content with the whole group.
Q: How long can I use my WS-T before it needs to be recharged?
Answer
The Wireless Audio System Transmitter will last approximately 11 hours before it needs to be recharged.
Q: Can the READER play the students’ responses recorded on a magnetic card?
Answer
No. The READER will play the recordings on the teacher track only, whether the magnetic cards were purchased prerecorded or made from the blank cards. This allows the students to concentrate and focus on learning the correct pronunciations through teacher’s recordings.
Q: Does the Diggiditto DC596 work with Windows 10?
Answer
Yes, the Diggiditto DC596 works with Win 10.
• Need to check if Windows Media Player is installed or Not
• If the Windows version installed is Windows 10 version N, it required to install Media Feature Pack -> This version does not come with window Media Play Player. Windows 10 version N needs to install Media Feature Pack.
• You can download Media Feature Pack for Windows 10 N version at:
URL : https://www.microsoft.com/en-US/download/details.aspx?id=48231
Q: Does the DC596 document camera double as a webcam?
Answer
Yes. The upgraded DC596 Diggiditto™ document camera can also be used as a webcam once it has been connected to a computer’s USB port.
Q: Are there replacement bulbs available for the overhead projectors? 
Answer
Yes, Use the same bulb model EHJ250C with OHP2000 and OHP2400 units.
Q: What operating systems is the CM1-USB compatible with?
Answer
The USB Digital Microscope is compatible with Windows 2000/XP/Vista/Windows 7 32-bit and 64-bit.
Q: What are the video capture resolution options offered by Califone USB Computer Microscope?
Answer
The USB Computer Microscope enables users to capture video at the following resolutions: 1,280 x 960; 800 x 600; 640 x 480; 352 x 288; 320 x 240 and 160 x 120.
Q: Is the CM1-USB MAC compatible?
Answer
The USB Digital Microscope is not compatible with MAC computers.