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Return Policy

All of our products are guaranteed to give 100% satisfaction. The materials are described as clearly and accurately as we know how. If any item does not fully meet your expectation in every way, you may return it for a prompt and courteous exchange, credit, or refund. Must be returned within 30 days of receipt of goods.

Please note items returned must have PRIOR CALIFONE AUTHORIZATION before shipping (items sent without prior authorization may be refused.) Please call us toll free at 800-722-0500 and ask for the Service Department to receive a Return Authorization Number. Merchandise for return and service will only be accepted by Califone under the following conditions:

Please use the Original Shipping box and Packing Material when returning defective products back to Califone or our Service Center. If you do not have the Original Shipping box or Packing Materials, Please use Bubble Wrap or Foam Peanuts to insure that the products does not get damaged while in transit.

  1. Purchaser must first call Califone in San Fernando, California for an authorization number which MUST appear on the outside of each carton returned.
  2. All return shipments must be prepaid. Freight collect shipments will be returned to sender.
  3. Units returned for credit are subject to a 15% re-stocking charge.

Please have the following information available when contacting Califone for an exchange.

  • Company or School
  • Address
  • Telephone Number
  • Model Number of product
  • Serial Number
  • Date of Purchase
  • Name of company product was purchased from
Take the califone.com website tour
What % of the time spent using a boombox is the radio used?
More than 80% of the time
More than 50% of the time
More than 20% of the time
More than 10% of the time
It's rarely if ever used


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Who doesn't love a fun contest with prizes? Come visit the Troxell booth to learn more!

Showcasing the latest headphones with Troxell at this annual one-day event

Come try out the latest headphones and headsets for assessments at Education Technology Partners

February 27th, 2015

2015 Catalog

OPEN Our New
Digital Catalog

Download the 2015 catalog

As digital natives comprise the majority of today’s U.S. students, it is important that the curriculum incorporates technology as a tool for learning. According to the International Society for Technology in Education (ISTE), multimedia tools can provide a rich environment for conducting project-based learning, which can help students to: increase knowledge and skills in the particular discipline being addressed; master research and higher order thinking skills; increase knowledge and skills in making use of information technology; and become further engaged in the subject....[more]


We use the MP3-capable Music Maker™ multimedia player for promoting movement, language and story time with our pre-K students....[more]

The Performer Plus™ multimedia player is loud enough to be heard above 20 to 30 people plus and I don’t need to walk back to the unit every 5 minutes to change the track....[more]

We are offering unprecedented bargains on limited quantities of these discontinued items. Available on a first come, first served basis...[view]