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Return Policy

All of our products are guaranteed to give 100% satisfaction. The materials are described as clearly and accurately as we know how. If any item does not fully meet your expectation in every way, you may return it for a prompt and courteous exchange, credit, or refund. Must be returned within 30 days of receipt of goods.

Please note items returned must have PRIOR CALIFONE AUTHORIZATION before shipping (items sent without prior authorization may be refused.) Please call us toll free at 800-722-0500 and ask for the Service Department to receive a Return Authorization Number. Merchandise for return and service will only be accepted by Califone under the following conditions:

Please use the Original Shipping box and Packing Material when returning defective products back to Califone or our Service Center. If you do not have the Original Shipping box or Packing Materials, Please use Bubble Wrap or Foam Peanuts to insure that the products does not get damaged while in transit.

  1. Purchaser must first call Califone in San Fernando, California for an authorization number which MUST appear on the outside of each carton returned.
  2. All return shipments must be prepaid. Freight collect shipments will be returned to sender.
  3. Units returned for credit are subject to a 15% re-stocking charge.

Please have the following information available when contacting Califone for an exchange.

  • Company or School
  • Address
  • Telephone Number
  • Model Number of product
  • Serial Number
  • Date of Purchase
  • Name of company product was purchased from
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Visit Califone in Las Vegas at the year's pro audio event for houses of worship, businesses, gov't, and schools.

Headlining headphones and headsets to help meet Smarter Balanced & PARCC assessments, we'll be unveiling new gear at the show!

April 20th, 2014

2014 Catalog

OPEN Our New
Digital Catalog

Download the 2014 catalog

At Park Middle School in West Virginia, educators realize the importance of integrating technology into the classroom. Properly applied, education technology enhances lessons, engages students, and fosters teacher professional development. Given these considerations, principal Marsha Smith welcomes suggestions from her staff on new additions to the school's technology offerings....[more]


With our MP3-capable Music Maker™ multimedia player we play audio learning resources for French and the 4th grade students are able to record and playback their responses....[more]

I bought the animal-themed Listening First™ headphones for our Pre-K students because the smaller headphones fit smaller ears and heads better....[more]

We are offering unprecedented bargains on limited quantities of these discontinued items. Available on a first come, first served basis...[view]