All service and repair issues for Califone products are handled
directly by Califone and our Authorized Distribution Centers.
Within the United States, all service and repair issues for
Califone products are handled directly by Califone Incorporated
at our facility in San Fernando, CA. Please contact us directly
for service for items outside the United States and Canada.
Please note items returned must have PRIOR CALIFONE AUTHORIZATION
before shipping (items sent without prior authorization may
be refused.)
Our shipping address:
Califone® International
Attn: Service Department
1145 Arroyo Ave., #A
San Fernando, CA 91340
Only authorized Califone Service Departments can modify Califone
products to suit your specific needs. Whether you need your
wired microphone cable lengthened or your UHF wireless system
modified, the Califone Service Department is up to the task.
For more information, pricing, or any additional questions,
please call the Service Department toll free at 800-722-0500,
or contact us by email at service@califone.com.
(Please make sure to include your phone number within the email.)
All prices INCLUDE return shipment via UPS Ground. Califone
does reserve the right to charge the customer for shipping
upgrades. C.O.D. shipments will incur an additional handling
charge.
If a repair estimate is required, Califone must receive a
response and payment within 30 days. All open estimates over
30 days will be returned as is.
You may phone us toll-free at 800-722-0500,
or contact us by email at service@califone.com.
(Please make sure to include your phone number within the email.)
We accept MasterCard, Visa, and personal checks. For fastest
turnaround time, include your credit card type, name on the
card, account number, and date of expiration with your repair.
Most replacement parts (and many accessories) for Califone
products are available through our Service Department, including
selected replacement styli (needles) for phonograph cartridges.
For information on purchasing these items, please contact the
Service Department directly toll-free at 800-722-0500.
