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Warranty

If you have a Califone product that's not properly functioning, please click here to complete a tech support form.

All Califone® products feature a warranty which specifically covers use in schools (commercial warranty). This is not the case for items purchased from consumer electronics stores, which are designed for less frequent and less demanding environments than classroom applications.

This warranty is specific to the date of manufacture as determined by the serial number or date code printed on the product.

While under a valid warranty period, damaged or defective products (purchased domestically) may be returned to the Califone Service Department with prior authorization for service and repair.

Out-of-warranty items may be returned for service and repair for a flat fee. Califone reserves the right to charge an additional fee for products with extensive physical damage, however we will not proceed with service without your authorization.

Califone global warranty policy guarantees our products to be free from defects.

Infrared systems, Array Speakers, PA919 series transformers, PA310/PA329
Six-year warranty
PA419, PA919 series components (Cassette Mechanism, Rechargeable Battery, Wireless receivers, Transmitters, CD Mechanism)
One-year warranty
Microphones
One-year warranty
Multimedia Players
Boomboxes, Phonographs, Cassettes, CD, DVD, MP3, and all Jackboxes
One-year warranty
Headphones & Headsets — 2 Year Warranty
SA370, 2985, HIRKT1, CLS, 2964, HS40, HS50, HS60 series
Two-year warranty
Heavy Duty Headphones & Headsets — 3 Year Warranty
2924, 1534BK, 610, EH, OH, DS, 3066, SA740, 2800, 2810, HPK (Titanium), 3068, 4100, HS-BE, HS-PA, HS-TI
3-year warranty
Gaming Headsets
GH131, GH507
One-year warranty
E3 Series Earbuds
E3, E3T & E3USB
One-year warranty
Lightweight Headphones
3060, 3064AV, 3065, CA-2, ER1, E1, E2 & 8200-HP
90-day warranty
Hearing Protectors
HS5, HS10, HS20
30-day warranty
Computer Peripherals
(except AX-10, AX-12, Three month warranty)
One-year warranty
Document Cameras
Two-year warranty

All warranties are subject to change without notice.


Service Centers

All service and repair issues for Califone products are handled directly by Califone and our Authorized Service Centers. Please select one of the following for detailed policy information regarding Califone Service and Replacement Parts:

Califone provides each original retail purchaser of the audio product a one year warranty against defects in materials and workmanship when purchased from Califone or an authorized Califone dealer.

A warranty registration card must be completed and received by the Califone before a warranty claim may be processed. This warranty covers products outside the United States only if purchased through an authorized international Califone distributor or Califone dealer within the country of purchase. The warranty does not cover normal wear and tear, improper assembly or follow-up maintenance, installation of parts or accessories not originally intended or compatible with the audio device as sold, damage or failure due to accident, misuse or neglect, or modification.

Califone Inc. shall not be responsible for incidental or consequential damages. Some states do not allow the exclusion of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives the consumer specific legal rights, and those rights may vary from place to place. This warranty does not affect the statutory rights of the consumer. All photos, illustrations, colors, weights, and specifications contained in this catalog are based on the latest production information at the time of publication. Califone reserves the right to make changes at any time, without notice, in colors, materials, equipment, specifications and models. Any variations in colors shown may be due to the reproductive variations of the printing process. Photos may include non-U.S. equipment. Some models may be shown with optional equipment.

All rights reserved. Califone and the Califone logo are registered trademarks of Califone International Inc.

Within the United States, all service and repair issues for Califone products are handled directly by Califone Incorporated at our facility in San Fernando, CA.

For specific repair issues, please contact the Califone Service Department and/or Authorized Service Centers through the regional contact information.

Canada
Premier Audio Visual
www.premierav.ca
28 Howden Road
Scarborough, ON M1R 3E4
Tel: 416-755-1148
Fax: 416-755-6996
 
Triwest Audio Visual
38587 1st Ave.
Burnaby, BC V5C 3V6
Tel: 604-879-1551
Fax: 604-879-1544
How often do your students use a headset with a CardMaster?
Almost all of the time
Most of the time
About half of the time
Less than half of the time
Seldom use a headset


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Join us in Nashville
as we celebrate Head Start!
MAY 16 - 20, 2016

Come help us celebrate our 70th anniversary
with drawings and cutting edge audio gear
that's warranteed for school uses!

April 29th, 2016

2016 Catalog

OPEN Our New
Digital Catalog

Download the 2016 catalog

Located in Boiling Springs, S.C., James Hendrix Elementary School serves a student body in which more than 27 ethnicities are represented and 13 different languages are spoken. To accommodate such a diverse population, school staff members choose to use Rosetta Stone®, a language-learning software program, to help the approximately 800 students who attend the school learn and master the English language....[more]


The 2395IR infrared media player and the 34B-IR infrared headphones are used in our Nursery class for the development of listening skills....[more]

We purchased the 2800RD Listening First™ headphones because they are more durable and easier to use for the little K-5 students using PC’s in the library....[more]