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Warranty

If you have a Califone product that's not properly functioning, please click here to complete a tech support form.

All Califone® products feature a warranty which specifically covers use in schools (commercial warranty). This is not the case for items purchased from consumer electronics stores, which are designed for less frequent and less demanding environments than classroom applications.

This warranty is specific to the date of manufacture as determined by the serial number or date code printed on the product.

While under a valid warranty period, damaged or defective products (purchased domestically) may be returned to the Califone Service Department with prior authorization for service and repair.

Out-of-warranty items may be returned for service and repair for a flat fee. Califone reserves the right to charge an additional fee for products with extensive physical damage, however we will not proceed with service without your authorization.

Califone global warranty policy guarantees our products to be free from defects.

Infrared systems, Array Speakers, PA920 series transformers, PA310/PA329
Six-year warranty
PA419-02, PA920 series components (Cassette Mechanism, Rechargeable Battery, Wireless Receivers, Transmitters, CD Mechanism)
One-year warranty
Microphones
One-year warranty
Multimedia Players
Boomboxes, Phonographs, Cassettes, CD, DVD, and all Jackboxes
One-year warranty
Headphones & Headsets — 2 Year Warranty
SA370, 2985, HIRKT1, CLS Series, 2964
Two-year warranty
Heavy Duty Headphones & Headsets — 3 Year Warranty
2924, 1534BK, 610, EH, OH, DS, 3066, SA740, 2800, 2810, HPK (Titanium), 3068, 4100, HS-BE, HS-PA, HS-TI
3-year warranty
Gaming Headsets
GH131, GH507
One-year warranty
E3 Series Earbuds
E3, E3T & E3USB
One-year warranty
Lightweight Headphones
3060, 3064AV, 3065, CA-2, E2 & 8200-HP
90-day warranty
Hearing Protectors
HS5, HS10, HS20, E1
30-day warranty
Computer Peripherals
(except AX-12, Three month warranty)
One-year warranty
Document Camera
DC596
Two-year warranty

All warranties are subject to change without notice.


Service Centers

All service and repair issues for Califone products are handled directly by Califone and our Authorized Service Centers.

Califone provides each original retail purchaser of the audio product a one year warranty against defects in materials and workmanship when purchased from Califone or an authorized Califone dealer.

This warranty covers products outside the United States only if purchased through an authorized international Califone distributor or Califone dealer within the country of purchase. The warranty does not cover normal wear and tear, improper assembly or follow-up maintenance, installation of parts or accessories not originally intended or compatible with the audio device as sold, damage or failure due to accident, misuse or neglect, or modification.

Califone shall not be responsible for incidental or consequential damages. Some states do not allow the exclusion of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives the consumer specific legal rights, and those rights may vary from place to place. This warranty does not affect the statutory rights of the consumer. All photos, illustrations, colors, weights, and specifications contained in this catalog are based on the latest production information at the time of publication. Califone reserves the right to make changes at any time, without notice, in colors, materials, equipment, specifications and models. Any variations in colors shown may be due to the reproductive variations of the printing process. Photos may include non-U.S. equipment. Some models may be shown with optional equipment.

All rights reserved. Califone and the Califone logo are registered trademarks of Califone International, LLC.

Within the United States, all service and repair issues for Califone products are handled directly by Califone Incorporated at our facility in Chatsworth, CA.

For specific repair issues, please contact the Califone Service Department and/or Authorized Service Centers through the regional contact information.

If transferring content/data to portable devices in class, how many at one time do you need to do this for?
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March 23rd, 2017

2017 Catalog

OPEN Our New
Digital Catalog

Download the 2017 catalog

English language learners (ELL) represent the fastest growing segment of the school-age population and now account for nearly 19 percent of school-age children, according to the National Center for Education Statistics (NCES). As projections suggest that the ELL population will continue to increase (approximately 20 percent of the workforce and half of the population under 18 in the next 20 years), school districts are examining how this increase will affect the educational environment in the future....[more]


The Music Maker™ Plus multimedia player allows each child in our elementary school to hear music and stories clearly during Language Arts and Music classes....[more]

We use the Spirit™ multimedia player to play CDs and cassettes for music and movement activities....[more]