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Warranty

If you have a Califone product that's not properly functioning, please click here to complete a tech support form.

All Califone® products feature a warranty which specifically covers use in schools (commercial warranty). This is not the case for items purchased from consumer electronics stores, which are designed for less frequent and less demanding environments than classroom applications.

This warranty is specific to the date of manufacture as determined by the serial number or date code printed on the product.

While under a valid warranty period, damaged or defective products (purchased domestically) may be returned to the Califone Service Department with prior authorization for service and repair.

Out-of-warranty items may be returned for service and repair for a flat fee. Califone reserves the right to charge an additional fee for products with extensive physical damage, however we will not proceed with service without your authorization.

Califone global warranty policy guarantees our products to be free from defects.

Infrared systems, Array Speakers, PA920 series transformers, PA310/PA329
Six-year warranty
PA419-02, PA920 series components (Cassette Mechanism, Rechargeable Battery, Wireless Receivers, Transmitters, CD Mechanism)
One-year warranty
Microphones
One-year warranty
Multimedia Players
Boomboxes, Phonographs, Cassettes, CD, DVD, and all Jackboxes
One-year warranty
Headphones & Headsets — 2 Year Warranty
SA370, 2985, HIRKT1, CLS Series, 2964
Two-year warranty
Heavy Duty Headphones & Headsets — 3 Year Warranty
2924, 1534BK, 610, EH, OH, DS, 3066, SA740, 2800, 2810, HPK (Titanium), 3068, 4100, HS-BE, HS-PA, HS-TI
3-year warranty
Gaming Headsets
GH131, GH507
One-year warranty
E3 Series Earbuds
E3, E3T & E3USB
One-year warranty
Lightweight Headphones
3060, 3064AV, 3065, CA-2, E2 & 8200-HP
90-day warranty
Hearing Protectors
HS5, HS10, HS20, E1
30-day warranty
Computer Peripherals
(except AX-12, Three month warranty)
One-year warranty
Document Camera
DC596
Two-year warranty

All warranties are subject to change without notice.


Service Centers

All service and repair issues for Califone products are handled directly by Califone and our Authorized Service Centers.

Califone provides each original retail purchaser of the audio product a one year warranty against defects in materials and workmanship when purchased from Califone or an authorized Califone dealer.

This warranty covers products outside the United States only if purchased through an authorized international Califone distributor or Califone dealer within the country of purchase. The warranty does not cover normal wear and tear, improper assembly or follow-up maintenance, installation of parts or accessories not originally intended or compatible with the audio device as sold, damage or failure due to accident, misuse or neglect, or modification.

Califone shall not be responsible for incidental or consequential damages. Some states do not allow the exclusion of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives the consumer specific legal rights, and those rights may vary from place to place. This warranty does not affect the statutory rights of the consumer. All photos, illustrations, colors, weights, and specifications contained in this catalog are based on the latest production information at the time of publication. Califone reserves the right to make changes at any time, without notice, in colors, materials, equipment, specifications and models. Any variations in colors shown may be due to the reproductive variations of the printing process. Photos may include non-U.S. equipment. Some models may be shown with optional equipment.

All rights reserved. Califone and the Califone logo are registered trademarks of Califone International, LLC.

Within the United States, all service and repair issues for Califone products are handled directly by Califone Incorporated at our facility in Chatsworth, CA.

For specific repair issues, please contact the Califone Service Department and/or Authorized Service Centers through the regional contact information.

How often do your students use a headset with a CardMaster?
Almost all of the time
Most of the time
About half of the time
Less than half of the time
Seldom use a headset


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April 27th, 2017

2017 Catalog

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Download the 2017 catalog

Carla Kliever, Reading Specialist and CELDT Coordinator at Hort Elementary School in Bakersfield, Calif., is passionate about teaching English Language Learners. With more than 250 English language learners under her direction, Kliever works hard to maintain each child's record, monitor CELDT testing, train each test proctor, gather scores for the district, and to take care of the classification of each student, determining their proficiency levels....[more]


The Spirit™ multimedia player increases reading abilities through visual and auditory activities that our Kindergarten students do for music and Language Arts....[more]

The Performer Plus™ multimedia player allows the K-5 students to practice for programs that they themselves put on in addition using it during class times....[more]